scroll

PRIVACY
POLICY

General information

Data controller
Ferreira Avelar & Irmão, Lda., owner of the brand Profession:Bottier, which they shall henceforth be known as and referred to, is responsible for processing your personal data.
At Profession:Bottier, we are aware of our legal responsibilities as the “data controller”. We respect the data protection principles reflected in Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regards to the processing of personal data and the free movement of such data, in effect from 25 May 2018.
Profession:Bottier appreciates your trust and takes the privacy of your personal data very seriously. This privacy policy aims to provide you with a clear understanding of how we may use your information, our dedication to protecting your data and your options for exercising control over your information and protecting your privacy.
However, if you still have doubts or would like to pose any other question related to your personal data and their respective processing, you may contact us at the following email address: customer@professionbottier.com

Changes to the Privacy Policy
Profession:Bottier reserves the right to, at any time, without warning and with immediate effect, change, add to or revoke, partially or fully, this Privacy Policy. Any changes shall be immediately disclosed on this web page. For this reason, we recommend regularly visiting this page to keep up to date.

How we protect your data
Profession:Bottier takes various measures to protect your personal data and maintain their security, integrity and availability. However, whenever you submit your data to us by email, Internet or our website, it is impossible to ensure complete security against hacking, which is why we highly recommend submitting your data to us in person at our physical location.
Still, we, as well as our suppliers, customers and service providers, are committed to implementing, maintaining and updating our physical, electronic and procedural security measures to protect your data.
Among other measures, we employ: restrictions on access to your data; encryption, scrambling or similar tools; firewall, anti-virus and technical support; monitoring.

How long we store your data
Data will be stored for as long as necessary to fulfil the purpose for which they were collected, or as long as their processing is admissible, whichever comes first.
This is determined on a case-by-case basis and depends on factors such as the nature of the data, the purpose of their collection and processing and any relevant operational or legal needs to maintain them.
Therefore:
- In the specific case of the data required for subscription to our Newsletter, your data will be stored for a period of 5 (five) years, or until you withdraw your consent, whichever comes first.
- In the specific case of data sent through our contact form, your data will be stored during the period in which we maintain contact with you, so that we may respond to and, if necessary, find a solution to the content of your message. However, if you request an estimate from us or if any contracts are celebrated, your data will be conserved for as long as is required to fulfil their underlying contractual purpose, or for as long as their processing is admissible, whichever comes first. This is determined on a case-by-case basis and depends on factors such as the nature of the data, the purpose of their collection and processing and any relevant operational or legal needs to maintain them.
- for purposes of demonstrating compliance with tax obligations, data may be retained for 12 years;
- for purposes of demonstrating compliance or non-compliance with contractual obligations, data may be retained for up to 21 (twenty-one) years;
- these retention periods may be extended by reason of legal action up to six months after the transfer of the data to judicial institutions or the final judgment;
Such retention periods may be extended by reason of legal action up to six months after the transfer of the data to judicial institutions or the final judgment.
After this period, your data will be anonymised or safely destroyed.

Intellectual property
All content on this site is the exclusive property of Profession:Bottier: text, images and any other non-third-party information. These are, therefore, protected under the Code of Copyright. Profession:Bottier reserves the right to change this content at any time, without obligation of providing users with prior warning.

Your rights and contact with us
In the event of any doubts regarding your data, you may contact us using the aforementioned channels.
Under certain conditions, you may have the right to request:
i. additional information regarding how we use your personal data;
ii. a copy of the personal data you have provided to us;
iii. that we provide your personal information to another data controller at your request;
iv. that we update any inaccuracies in your stored personal data;
v. that we erase all personal data for which we no longer have a legitimate use, including upon withdrawal of consent;
vi. that no decisions affecting you be made on the basis of the automated processing of your personal data;
vii. that we limit how we use your personal data until the submitted complaint has been investigated.
The exercise of these rights is subject to certain exceptions in the name of safeguarding public interest (prevention or detection of crimes) or our interest (maintaining professional confidentiality).
These rights must be exercised in a reasonable manner. If Profession:Bottier finds the exercise of these rights to be unreasonable, whether due to recurrence or for any other reason, we may charge you administrative fees or refuse your request on the basis of that reason.
In the event that you exercise any of these rights, we will analyse your claim within 1 (one) month.
If you are dissatisfied with our use of your personal data or our response to your exercise of any of these rights, you have the right to submit a complaint to the National Data Protection Commission (C.N.P.D.)| Av. D. Carlos I, 134 - 1.º 1200-651 Lisbon | Tel: 351 213928400 | Fax: +351 213976832 | e-mail: geral@cnpd.pt.

Contacting us through our website (contact form)

Data we collect
In this case, the data we process are your name, email address, telephone and/or mobile phone number and any additional information you include in the “Message” field.

On what grounds and for which purposes
The data processing authorised by this declaration can only be done with your consent, which you may revoke at any time. To this end, you should send us a written statement to that effect at the email address indicated in the general information section.
The data processed under the authority of this declaration shall be used to analyse and respond to your contact.
However, if you request an estimate from us, that is, if a contract is entered into, the grounds and purpose of the treatment will not be subject to your consent, but will also be related to purposes and grounds intrinsically linked to precontractual activities and contractual formalisation, implementation, management and evaluation. To access the Privacy Policy applicable in these cases, please see the “Customers and Suppliers” section.

With whom we may share your data
Your personal data herein authorised shall not, as a rule, be shared with third parties.
However, if you request an estimate or celebrate a contract with us, your data may be shared with third parties and/or subcontractors. For detailed information in this regard, please see the applicable Privacy Policy and select the option “Customers and Suppliers”.
Exceptionally, we may also share your information with authorities or in response to legal requests, in strict compliance with the law.

If we celebrate a contract with you or you request an estimate
If we celebrate a work contract with you, we may need to process other personal data. In this case, you should consult the applicable Privacy Policy and select the option “Customers and Suppliers”.

Newsletter

Data we collect
In this case, we will only process your email address.

With whom we may share your data
Your personal data herein authorised shall not, as a rule, be shared with third parties.
Exceptionally, we may also share your information with authorities or in response to legal requests, in strict compliance with the law.

Customers and suppliers

Data we collect and for what purpose
Whenever we celebrate contracts, request estimates or estimates are requested from us, or in any way take steps towards entering into a contract, we may process the following data:

A // Personal identification data
These include: Name; Portuguese Tax Identification Number; Fiscal Space; Sales Tax Regime; Tax Identification Number in Country of Origin; Address and Delivery Address. These data are required to comply with legal obligations, including fiscal obligations, the issuance of invoices and receipts, and to formalise and execute each of the contracts and/or estimates.

B // Contacts
These include: telephone number and email address.
These data are necessary for sending estimates and to contact you when your goods are available for collection, to contact you for payment purposes and to communicate with you, which is why we collect them to execute each contract or to send precontractual information and in the interest of both parties.

C // Customer/supplier history
Your orders, the contracts you celebrate with us, the goods you have acquired from us or sold to us and their respective prices, your invoices and receipts and your complaints are important to us.
These data are necessary to fulfil our legal obligations and to execute contracts and manage and evaluate the contractual relationship.

D // Payment data
Whenever we celebrate a contract, we may process your personal data relative to your method of payment.
These may include, among others, data regarding the accounts that you use to make payment, such as your IBAN, banking institution, SWIFT and other data relevant to the payment and its identification.
These data are necessary to execute the contract.

Third party data sent by customers
By entering into a contract with us, the Customer assumes, in dealings with Profession:Bottier, the responsibility to not send us third party data that they have collected, processed or are currently processing in an illicit manner.
If the service to be provided implies processing the personal data of a third party, or whenever the Client sends us the personal information of a third party for purposes of precontractual or contractual execution proceedings, the Client undertakes and ensures to Profession:Bottier that:
they have collected and processed the data themselves in a licit manner and in strict compliance with all applicable legal norms regarding Data Protection.
they are responsible, in dealings with Profession:Bottier, for any issues connected directly or indirectly with the Personal Data they send to us, acknowledging that we only process these data on account and by order of the Customer.
whenever such a situation is communicated to them by Profession:Bottier, the Customer is obliged to respond to and resolve any issues related with the third party data that they send to Profession:Bottier, including, when needed, responding directly to the C.N.P.D. and/or to the owner of the data in exercising the rights at their disposal, expressly informing them that the Customer is responsible for any issue regarding the processing of personal data.
if the data sent by the Customer have not been collected or are not being processed in a licit manner and in strict compliance with all the legal norms applicable to the Protection of Data and, as a result, Profession:Bottier is sanctioned in any way, including the application of fines for infractions or criminal sanctions or, equally, sued for payment by the Owner of the Personal Data, the Customer is obliged to pay compensation to Profession:Bottier for all damages that the latter may suffer as a consequence, including, but not limited to:
Reimbursement of sanction fines, whether infractions or criminal penalties, paid by Profession:Bottier;
Reimbursement of compensation paid by Profession:Bottier to the Data Owner for damages, regardless of whether the suit is settled in court or out of court;
Reimbursement of amounts paid by Profession:Bottier, including attorney's fees, court fees, court costs or any other charges related to the proceedings or the out-of-court settlement of the matter.

In these instances, Profession: Bottier assumes the role of a mere subcontractor for data processing purposes, as all operations we perform on these data are in accordance with the instructions of our Customers and on their behalf and in their interest.
These personal data are processed for contractual or precontractual purposes.

Purposes for processing
These data are processed for purposes of preparing, formalising and executing contracts, as well as fulfilling fiscal obligations. They may also be processed for purposes of legitimate interest.

With whom we may share your data
Your data may be processed in subcontracts and may have to be communicated to third parties in strict accordance with their purposes and in compliance with the data controller’s legal obligations.
Thus, personal data may be shared with the following entities, among others:
i. legal advisors/lawyers;
ii. accountants/statutory auditors;
iii. computer consultants;
iv. shippers;
iv. financial and banking institutions that manage accounts for our payments/receipts;
v. Tax Authority;
ix. enforcement agents;
x. entities to whom data must be communicated by law or at the request of the data subject.

Profession:Bottier requires its subcontractors act in compliance with confidentiality obligations in a manner consistent with this Data Policy and with any agreements established with them.

What are cookies and what are they used for?
Profession:Bottier uses automated data collection systems, such as cookies. A “cookie” is a device sent to the hard drive of an Internet user. Although cookies do not contain intelligible information, they allow us to link an Internet user to their personal information.
Cookies are held on our servers and no one has access to the data they contain. Only Profession:Bottier has access to the collective and anonymous data collected by cookies in order to optimise our services and those of this website to meet the needs and preferences of the user and to personalise our web pages.
To fully enjoy the resources and services provided by this website, you must accept our automatic data collection procedures and use of cookies. If you configure your web browser to block or delete cookies, we cannot guarantee you will have access to all the resources and services offered through this site.

What type of cookies do we use?

Essential cookies:
These cookies are related with the technical operation of the site.
In the case of Profession: Bottier, the website will store the following information: language selected by the user; IP address; web browser used (Google Chrome, Firefox, Safari, etc.); and access device (computer, mobile phone, tablet, etc.).

Analytical cookies:
Allow us to collect data (through Google Analytics) related with the website browsing session and respective user behaviour.
In the case of Profession: Bottier, the website stores the following information: user's region; total and per page browsing time; most visited pages; and day and time when the user visits the website.

PRIVACY POLICY

PRIVACY
POLICY